We want you to be happy with Andare luggage purchases. In an unlikely event that the luggage fails to meet your expectations, you may return it for a full refund within 30 days of purchase with a copy of your receipt or other proof of purchase.
Returns for unused merchandise sold within 30 days can be returned Free of any charges. Please contact our Customer Service Department at firstname.lastname@example.org
You will be refunded the price paid for the merchandise, including any applicable sales tax. Once we receive your returned item, credit will automatically be applied to your credit card or original method of payment. Please allow 10-14 business days for your return to be processed once received.
In the unfortunate event that you receive a defective item, or need service to an older piece of Andare please call us at 866-202-1277.
We are sorry but shipping charges on your original order are non-refundable.